Privacy Policy

Last updated: April 28, 2026

AirTktServices ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

When you contact us by phone, email, or through our website https://airtktservices.store, we may collect the following:

Contact details such as full name, email address, and phone number
Travel details such as passenger names (as on ID), dates of birth, travel dates, cities, and airline preferences
Payment information such as credit/debit card details (processed through secure, PCI-compliant gateways)
Government-issued identification details where required for ticketing (for example, passport number for international travel)
Voice recordings of calls with our agents for quality, training, and dispute-resolution purposes, where permitted by law
Technical information such as IP address, browser type, and pages visited when you use our website

2. How We Use Your Information

To provide the travel services you request (booking, changes, cancellations, refund processing)
To communicate with you about your itinerary
To comply with airline, government, and regulatory requirements
To prevent fraud and verify identity
To improve our service and train our agents

3. How We Share Your Information

We share only the information necessary to complete your travel services. This may include:

Airlines and Global Distribution Systems (such as Amadeus, under contract ACN 84866628)
Payment processors
Travel insurance providers, only when you request such services
Law enforcement or regulators, when required by law

We do not sell your personal information.

4. Data Retention

We retain booking and financial records for the period required by applicable tax, accounting, and consumer-protection laws.

5. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your personal information. Payment information is processed through PCI-DSS compliant providers. No method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal data. U.S. residents in certain states (such as California) have additional rights under applicable state privacy laws, including the right to know what personal information we collect and to opt out of certain uses. To exercise any of these rights, email contact@airtktservices.store.

7. Cookies

Our website may use cookies and similar technologies to operate the site and understand how visitors use it. You can control cookies through your browser settings.

8. Children's Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the date of the most recent revision.